Privacy Policy

Welcome to Upper Dolpa (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website [www.upperdolpa.com] (the “Site”), which is hosted on the Shopify platform.

1. Information We Collect

When you visit the Site or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment information.

  • Order Information: Products purchased, order date, and order amount.

  • Device Information: IP address, web browser, time zone, and cookies installed on your device.

  • Usage Data: Pages visited, time spent on pages, and other analytical data.

2. How We Use Your Information

We use the collected information to:

  • Fulfill your orders and process payments.

  • Communicate with you regarding your order or inquiries.

  • Improve and optimize our Site and services.

  • Send you updates, marketing offers, and product information (only with your consent).

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties to help us provide our services:

  • Shopify: Our e-commerce platform.

  • Payment Processors: To process your transactions securely.

  • Shipping Partners: To deliver your orders.

  • Analytics Providers: Like Google Analytics, to help us understand customer behavior.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can disable cookies in your browser settings, but some features of the Site may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict certain types of data processing.

  • Withdraw consent where applicable.

To exercise these rights, contact us at [info@upperdolpa.com].

6. Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Security

We take appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. We encourage you to review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Upper Dolpa
Email: info@upperdolpa.com